Lashed By Dream

Store Policies

Please review our store policies before placing your order. We want every Lashed By Dream experience to feel clear, seamless, and handled with care.

Please report damaged or incorrect items within 48 hours of delivery.
Policy 01 Shipping Policy

Orders are processed within 2–5 business days. Shipping times vary depending on the selected carrier, delivery destination, and potential carrier delays.

Policy 02 Returns & Exchanges

Due to the nature of beauty products, all sales are final. Damaged or incorrect items must be reported within 48 hours of delivery so our team can review the issue.

Policy 03 Order Cancellation Policy

Orders may be canceled within 24 hours of purchase. Once an order has been processed, packaged, or shipped, it can no longer be canceled.

Policy 04 Damaged Items Policy

If your order arrives damaged, please email us within 48 hours of delivery. Include your order number along with clear photos of the damaged product and its original packaging.

Policy 05 Product Disclaimer

Individual results may vary. Proper application, maintenance, and aftercare are required for the best results. Lashed By Dream is not responsible for allergic reactions, improper application, or misuse of any product.

Need Help With Your Order?

Contact our customer-care team with your full name, order number, and a brief description of your concern.